Our process begins with a comprehensive, on-site inspection led by one of our experienced project managers, sales consultants, or insurance specialists. During this walk-through, we thoroughly assess the property for any signs of storm-related damage, including hail impacts, wind damage, water instrusion, or structural vulnerabilities. We pay close attention to critical components such as the roof, gutters, siding, windows, and other exterior elements that are often affected by sever weather.

Our team uses high-resolution photographs and video tools to document all visible damage with precision. We also take detailed notes describing the type, location, and extent of the damage, ensuring that every affected area is accounted for. In addition to surface-level observations, our trained experts use their knowledge to spot less obvious issues that could lead to long-term problems if not addressed.

Once the inspection is complete, we compile the findings into a professional, well-organized report that includes annotated photos, summaries of damages, and repair recommendations. This report is careully prepared for two key audiences: the policy holder/property owner, for clarity and understanding of their property's condition, and the insurance desk adjuster, to support the validity and urgency of the claim. Our documentation is designed to steramline the approval process, reduce back-and-forth questions, and ensure that nothing is missed when it comes to your claim.

Once documentation is finalized, our team works directly with your insurance provider to ensure your claim is written accurately and fairly. This process involves submitting a detailed scope of damages alongside our comprehensive inspection report. Our project managers, sales consultants, and insurance specialists collaborate with desk adjusters to clarify the extent of damage and advodate for all necessary repairs to be included.

We don't just submit paperwork - we negotiate with precision and knowledge. Our team references local city and municipal building codes to ensure all repairs are brought to code compliance. We also incorporate manufacturer specifications for roofing systems, siding, gutters, and other components to validate the proper materials and methods required for installation. This ensures your home is restored according to professional legal standards, not just the minimum guidelines.

Our team routinely discusses line items with adjusters, addressing discrepancies and requesting supplements when needed. If a portion of the claim is undervalued or overlooked, we provide additional documentation and expert justification to ensure the claim reflects the full scope of necessary repairs. We act as your advocate, keeping your best interest at the forefront until a fair and complete settlement is reached.

Once your insurance claim is approved, the restoration phase begins. At Ultimate Roofs & Restorations, this is where our craftsmanship and customer service truly shine. Our dedicated production and project management teams take over, ensuring a smooth transition from planning to execution.

We begin by reviewing the final scope of work with you, confirming materials, timelines, and expectations. From there, we coordinate with our skilled in-house crews and trusted trade partners to restore your property to pre-storm condition—or better. Every phase is carefully managed to ensure minimal disruption to your day-to-day life or business operations.

We utilize high-quality materials that meet or exceed industry standards, ensuring long-lasting performance and visual appeal. Our team maintains open communication throughout the restoration process, providing progress updates and answering any questions that may arise.

Once the work is completed, we perform a final quality inspection and a detailed walk-through with you to ensure complete satisfaction. Your property will be clean, restored, and ready to withstand whatever comes next. And with our 5-Year Labor Warranty, you can feel confident knowing we stand behind our work.